Terms & Conditions
SAFE AND SECURE SHOPPING
On A Whim is bound by strict laws and regulations to ensure that your personal information is protected. Our website protects your information though a secured management system to provide you comfort in knowing that your information is safe and secure when shopping with us on our website.
DEFINITION OF PERSONAL INFORMATION
Personal information refers to information you provide. Your personal information is defined as information including but not limited to your name, address and telephone number that you choose to provide us with. We receive and store any information that a customer chooses to enter and share with us on our website. This information is only used to enhance your shopping experience, respond to your request, and to directly communicate with you.
USE OF PERSONAL INFORMATION
When visiting Onawhimonline.com some information is received and stored automatically.
We also may use third-party website analytic tools. These tools collect information about visitor traffic on our website and help us reach out to customers like you. All information we gather is for the sole purpose of personalizing and improving your experience on our website.
Personal information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law. Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page. Except when required by law, On A Whim will never disclose your Personal Information without obtaining your consent.
When using our website you are agreeing and bound to the terms below, Please read carefully.
If you do not agree with the terms, we please ask that you do not access Onawhimonline.com. On A Whim reserves the right to make changes to the website and policies at any time. All trademarks, logos, branding, and photography are the property of Onawhimonline.com. You may not modify, reproduce, or make commercial use of any content from this website unless permitted by On A Whim. On A Whim reserves the right to refuse service to any individual without limitation if it believes that a user’s conduct violates applicable laws or harms the image of On A Whim.
If a product error, typographical error, or other mistake occurs, we reserve the right to refuse or cancel any orders that may have been placed when the error was listed. If the order was processed and your credit card was charged, we will credit your card to the full amount charged.
All products on Onawhimonline.com are in stock and available for order unless stated otherwise. Your order is filled in the order it was received. If the item sells out before your order is processed Onawhimonline.com will notify within 48 hours. Items in your shopping cart are not reserved.
Shop Onawhimonline.com accepts Visa, Mastercard, American Express and Discover. To avoid any delays in processing your order, please ensure that your billing information provided matches your banking records.
All packages are processed for shipping within 24-48 hours of your purchase. The estimated delivery is used as a guide from the package carrier. On A Whim is not responsible for delays on shipping. A tracking number is provided for you to track your package. We are unable to ship to P.O Boxes except in the state of Oklahoma. Direct signature is required with every purchase, and signature is required upon delivery. Separate orders will be shipped individually and cannot be combined.
All returns must be authorized by phone, +1 918 728 8988, or email, firstname.lastname@example.org within 24 hours for a full refund. For cancelled items, please allow 2-3 business days for your card to be credited.
RETURNS AND EXCHANGES
All returns must be authorized by phone: +1 918 728 8988, or email, email@example.com. Please contact us regarding store credit or exchange within seven (7) days of receipt of your order. If we are not contacted within seven (7) days, we cannot accept the return.
The product must be in original condition without any tags removed. Products returned damaged, worn, or altered may not be accepted and may be sent back to customer. All charges related to shipping are buyer's responsibility and are non-refundable. Shipping cost for a replacement item is FREE up to one time per item, however, payment of duty and taxes are still the responsibility of the customer. Select items are not eligible for refunded returns.
All items sold at a discounted price are final sale. All returns and exchanges must be accompanied by a receipt. On A Whim reserves the right to refuse any return at any time.